Privacy Policy

At Charlie London, your privacy is of utmost importance to us. To better protect your personal data, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

To ensure this notice is easy to find, it is accessible on our homepage and at every point where personally identifiable information is requested.

1. Information We Collect

We collect information from you when you interact with our website, such as when you register on our site, place an order, subscribe to our newsletter, or fill out a form.

When ordering or registering, you may be asked to enter your:

  • Full Name

  • Email Address

  • Mailing/Delivery Address

  • Phone Number

  • Payment Card Information

Note: You are always welcome to browse our website anonymously without revealing any personal details.

2. How We Use Your Information

Any of the information we collect from you may be used in the following ways:

  • To Process Transactions: Your information, whether public or private, will never be sold, exchanged, transferred, or given to any other company for any reason whatsoever without your consent, other than for the express purpose of delivering the purchased product or service requested.

  • To Improve Customer Service: Your details help us respond more effectively to your customer service requests and technical support needs.

  • To Send Periodic Emails: The email address you provide for order processing will be used to send you updates and tracking details pertaining to your order. If you opt-in to our mailing list, you may also receive updates regarding company news, new arrivals, or exclusive promotions.

    • How to Opt-Out: If at any time you wish to unsubscribe from receiving future marketing emails, we include detailed unsubscribe instructions at the bottom of every email.

  • To Run Promotions: To administer contests, surveys, or other website features.

3. Cookies and Tracking Technologies

Like most professional websites, we use cookies and web beacons to enhance your browsing experience, gather general visitor statistics, and track website traffic. Cookies help our website remember your preferences and keep track of items in your shopping cart.

Third-Party Advertising & Cookies

  • Google Services: Google, as a third-party vendor, may use cookies to serve relevant advertisements. Mechanisms such as the DART cookie enable Google and its partners to serve ads to our users based on their visits to this site and other websites on the internet. Users may opt out of these tracking features by visiting the Google Ad and Content Network Privacy Policy.

  • Other Third-Party Networks: Other third-party ad servers or ad networks may also use cookies to track user activities on this website to measure advertisement effectiveness. Charlie London has no access to or control over cookies used by third-party advertisers, and their data handling is subject to their respective privacy policies.

4. Third-Party Website Links

For your convenience and reference, we occasionally include external links to other websites on our platform. We are not responsible for the privacy practices, content, or policies of these external sites. We highly recommend reviewing the privacy policies of any third-party websites you visit.

5. Changes to this Privacy Statement

We reserve the right to alter, modify, or update the contents of this Privacy Policy at any time and at our discretion. Any changes made will be posted directly to this page. We encourage users to check this page periodically to stay informed about how we protect their data.